Bicycle FAQs Vancouver

Yes, you can make a reservation through our online booking system.

Yes, we offer secure storage for anything you would like to leave behind, free of charge. As well, you can ship luggage to our office in advance of your rental to save money on your flight.  Please contact us if you would like to take advantage of this service.

We cannot deliver equipment to your hotel. We require that the renter, and if applicable, the passenger are present at the time of rental to fill out contracts. While you are at the shop we can outfit you with proper fitting riding gear, and make any adjustments to the bike so you can have the best experience possible.

We do not have after-hours drop-offs. We need a Cycle BC employee to be present to check you in and thoroughly inspect the equipment.  We also want to ensure that you have had a great trip!

Please get in touch with us directly if you are planning a trip for four or more riders. We would be happy to work with you to ensure you have the best trip possible. Groups of six or more riders booked online will receive a 10% discount off the rental.

Check out our promotions to see what special deals we are currently offering.

Bicycles need to be picked up and dropped off from the location they are rented from.

In order to rent you need to be at least 19 years of age. If you are under the age of 19 you need to have a parent or legal guardian present at the time of rental in order to sign a guardian release. For rentals of electric assisted equipment all riders need to be 16 years or older.

Given the nature of our business, our hours do change throughout the year.  Our hours of operation at listed on our contact page.

All you need to rent a bicycle is a credit card and a piece of ID.  We provide you with the bike, helmet, tire repair kit and maps!

Check out our suggested rides page for trip and route ideas. Feel free to ask Cycle BC if you need help planning a route for your trip.

The old expression "if you don't like the weather, wait 5 minutes" is true on the West Coast of British Columbia. Often days can start out with rain and be sunny and dry by the afternoon.

We do understand that not everyone wants to get wet. If it is raining 2 hours before your rental, please give us a call and we can reschedule or refund your rental.

We have a very large selection of standard bicycles. The minimum reservation for a bicycle is a day. If you are planning on going for a shorter ride, there is a very good chance you can swing by the shop and we will have bicycles available to rent. Most of our equipment is available first thing in the morning, so plan you pick up before lunch to guarantee a bike.

Electric bicycles are much more popular and we have a limited supply. We encourage reservations on all of our electric bicycles, we will take note of your height to ensure we have the correct size.

Please arrive 15 minutes in advance so we can fill out waiver forms, fit helmets and size bicycles.

Absolutely! It is the law in British Columbia to wear a helmet while riding a bicycle. We provide a helmet free with a rental, and it must be worn.

You can cancel your booking for a full refund 24 hours prior to your rental. Due to limited supply during our busy months, no refund is available within 24 hours of your rental.

We may be able to reschedule, please contact us directly.