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Scooter Rental Policies – Vancouver

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Our goal in creating our Rental Policies was to draft a fair and balanced document that could be used as a guideline throughout the rental process. We have done our best to attempt to view all potential situations from both the customer’s perspective and our own. If you have any questions or concerns in regard to any of our policies, please don’t hesitate to contact us to discuss them.

  1. A DOT Helmet must be worn at all times during operation.
  2. Zero alcohol consumption while operating the vehicle (no exceptions).
  3. Renters and passengers must read and sign the rental agreement, and liability release.
  4. Traffic & parking violations are the responsibility of the renter. Undeclared parking tickets not paid by the renter will be charged to the renter, and will include an additional $50.00 processing fee.
  5. If, for any reason, upon the return of the rented scooter Cycle BC is unable to perform an immediate inspection of the vehicle, Cycle BC will hold the coverage deductible for a maximum of 48 hours or until there is an opportunity to conduct an inspection.
  6. Renters and passengers who have signed the rental agreement and liability release are the only persons allowed to operate, or ride, on the rented scooter.
  7. Scooters are permitted to be operated on paved-roads only.

  1. A valid driver's license or novice license is required for all scooter rentals. Renters with a learner's license are not permitted to rent a scooter.
  2. Any driver of a rented scooter must be at least 19 years of age.
  3. A valid International Driver's Permit is required for licenses that do not meet Canadian standards.
  4. The renter must be qualified and possess the required skills and experience to safely operate the scooter they wish to rent. The renter represents that they possess the necessary qualifications, required skills, and experience to safely operate the rental scooter.
  5. A coverage deductible of $600.00 per scooter is required for all scooter rentals through means of credit card authorization only.

  1. Payment is required in full at the time of booking in order to reserve a scooter.
  2. Cancellations made with more than 24 hours notice will receive a full refund.
  3. No refunds or credits will be issued for early returns.
  4. Renters who do not provide notice of cancelation prior to the date for their rental will forfeit the full value of the rental, with no credit or refund to be issued.
  5. Cancelations due to the renter's failure to meet the requirements and licensing are the renter's responsibility.  Cancellations are subject to the full value of the rental with no credit or refund to be issued.
  6. Any changes to a confirmed reservation may be subject to a $25.00 administration fee.